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Plattera Gifts

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Our Policy

Shipping Policy

We ship through registered courier companies for orders within india and international. Please note that sundays and public holidays are not set as working days for shipping. Our shipping timelines are as follows:
  • Shipping in mumbai: 1-7 working days.
  • Express shipping for metros and tier 1 cities: 3-4 working days.
  • Standard shipping for all other cities: 2-3 working days
  • International shipping: 10 working days
Note: the above timelines are starting from the order date. Orders are not shipped or delivered on sunday and public holidays (except mumbai). If there will be a significant delay in shipment of your order, you can contact us via email, telephone or whatsapp.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email or whatsapp once your order has shipped

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
If you received your order damaged, please contact our team. Please create an unboxing video and save all packaging materials and damaged goods before filing a claim.

Cancellation Policy

For any order, paid or unpaid, cancellation is not permissible.